Reviews - Page 13

I've used Palm desktop as my primary Calendar and Contact management system for a couple of decades. (I'm choosing not to put all my private data on the cloud.) I was thrilled to find CompanionLink and DejaOffice so that I could sync with my iPhone! (Like back in the old Palm Treo days!)

My Palm desktop application recently quit working, and Thomas went above & beyond to try and troubleshoot & repair it remotely on my computer. Alas, it could not be restored, but I do have data backups, so now I am trying out their "DejaOffice PC CRM" desktop software, which has more robust features than the Palm desktop did.

5 stars to this company, software and support!!!

It messed up both contact databases in Outlook 2019 and my android phone! After about 2 weeks I've had to resort to manually updating both separately. Way too much mixing up of information! I have only 276 contacts.

I cannot believe that i have been using this product for several years now and it always gives me problems. I pay for upgrades and it still gives me problems.. I find the product so unreliable and would love it if Microsoft provided an easy solution rather than have to deal with third parties that provide limited support with the base product purchase price.

We are sorry to hear of your experience with WI-Fi Sync. We recommend Dejacloud Sync. I see you have a ticket open. Our techs will call to help you configure your phone that will make the sync dependable

Micheal got all my problems sorted out, set me up again and ensured that I know what to do going forward. He has the patience of a saint!

Conley helped me to clean up data records on my iPhone and iPad that did not delete during the DejaCloud sync process even though they were no longer in my primary database (Outlook). He walked me through the process, followed through to make sure it all worked and then called me back at a time I was available to complete the last step of syncing with Apple contacts.
I would really like a written process accessible online, but Conley was extremely helpful.

I was not able to synchronize my Outlook calendar via DejaOffice to my Android phone.
In a very short response time I got an excellent description/to do list and after operating this my problem was solved on a perfect level.
Big compliment to Tiffany personally and best regards from Munich/Germany to the entire support team :-)

I had a difficult issue that was finally resolved by doing a 'Repair' on 'Microsoft 365'. It was a patient tech indeed that worked through 45 minutes!

I have been looking for a platform that I can organize all my contact information and access readily from my phone, outlook and PC. From the trial, I think I found it in DejaOffice.

I had a very difficult problem between many devices. He solved my problems I had created with my devices and software. If you are lucky enough to get Michael as your technical advisor you will have no problem getting your problem fixed.

I like the simple concept of the CRM, but I'm disappointed with the unstable implementation of USB-sync which behaves erratically and doesn't live up to my expectations. I will uninstall the software and head back to Outlook